Shipping policy

Shipping Policy for Treasure Cove Collectibles

At Treasure Cove Collectibles, we strive to provide a smooth and efficient shipping experience for all of our customers. Please read our shipping policy below for important details regarding processing, shipping methods, and delivery times.

1. Order Processing

All orders are typically processed within 1–3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

2. Shipping Methods

We offer a variety of shipping options, including standard and expedited services, depending on your location and preferences. Shipping costs are calculated at checkout based on the weight of the items and your shipping address.

3. Shipping Destinations

We currently ship to the United States.If you do not see your country listed during checkout, please contact us directly to inquire about shipping options.

4. Delivery Times

Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be displayed at checkout, but please note that these are only estimates and may be affected by factors such as weather, holidays, and third-party carrier delays.

5. Shipping Costs

Shipping costs are calculated during checkout based on the shipping method and destination. Some promotions may include free shipping, and this will be clearly indicated during checkout.

6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment directly through the carrier’s website.

7. Damaged or Lost Items

While we take care to securely package your items, if your order arrives damaged or is lost in transit, please contact us immediately at [contact information]. We will work with you and the shipping carrier to resolve the issue promptly.

8. Customs and Import Duties

For international orders, please be aware that additional customs duties, taxes, or fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping costs at checkout. We recommend checking with your local customs office for more information.

9. Address Accuracy

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

10. Expedited Shipping

Expedited shipping options are available at checkout for faster delivery. Please note that expedited shipping only speeds up the delivery time and does not affect processing time, which may still take 1–3 business days.

Thank you for choosing Treasure Cove Collectibles! If you have any questions or need assistance with shipping, please don’t hesitate to contact us at [contact information].